To preserve the value of your Arnold & Son timepiece, we recommend that you entrust it only to an authorized Arnold & Son Service Centre. Every authorized Arnold & Son retailer or distribution partner is authorised to receive your Arnold & Son timepiece for servicing.
The scope of a service intervention depends on the complexity of the timepiece. For the current watch collections (from 2011 onwards) that are not damaged and only require standard servicing, our authorized service centres and authorized retailers can provide you an offer based on our service price list.
For older timepieces requiring a more complex restauration, our aftersales service department will submit a detailed cost estimate within 21 business days upon receipt of your watch.
ChinaBoneur Business Management Co.,Ltd.
200 Sanmen Road, Kaidi Lifang Mansion, Building 1-306
Shanghai City 200433
Phone. +86 021-31186840
JapanCitizen Customer Service Japan
Customer repair receptionist
Takenotsuka Joy Plaza 4F, 5-7-3 Takenotsuka, Adachi-ku, Tokyo
Phone number: 0120-977-867
Reception hours: 9:30-17:30 (Monday-Friday, excluding holidays)