Service Centres
To preserve the value of your Arnold & Son timepiece, we recommend that you entrust it only to an authorized Arnold & Son Service Centre. Every authorized Arnold & Son retailer or distribution partner is authorised to receive your Arnold & Son timepiece for servicing.
The scope of a service intervention depends on the complexity of the timepiece. For the current watch collections (from 2011 onwards) that are not damaged and only require standard servicing, our authorized service centres and authorized retailers can provide you an offer based on our service price list.
For older timepieces requiring a more complex restauration, our aftersales service department will submit a detailed cost estimate within 21 business days upon receipt of your watch.
China
Boneur Business Management Co.,Ltd.
200 Sanmen Road, Kaidi Lifang Mansion, Building 1-1005
Yangpu District
Shanghai City 200433
Phone. +86 021-31186840
Japan
Citizen Customer Service Japan
Customer repair receptionist
Takenotsuka Joy Plaza 4F, 5-7-3 Takenotsuka, Adachi-ku, Tokyo
Phone: 0120-977-867
Reception hours: 9:30-17:30 (Monday-Friday, excluding holidays)
china
Treasure Care Service Centre
Room 562, Shanghai Centre, East office building
1376 West Nanjing Road, Jing’an District, Shanghai
Phone: +8621 6236 0208
Email address: [email protected]
Singapore
Horology Services Pte Ltd
15 Stamford Road #01-74/75/76
Singapore 178906
Phone. +65 6568 8526
horo[email protected]
United Kingdom
Steven Hale Watch Restoration Limited
62A Sparrows Herne, Bushey
Watford WD23 1FY
Phone. +44 208 950 7512
[email protected]
Switzerland
Arnold & Son
Boulevard des Éplatures 38
2300 La Chaux-de-Fonds
Phone. +41 32 967 97 97
[email protected]